Microsoft 365 Copilot, ChatGPT and Claude

AI training for your team

Teach your team to use Microsoft 365 Copilot, ChatGPT and Claude on the work they already do.

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Move beyond scattered experiments

Giving people an AI licence does not tell them where it helps, how to ask for a useful result or when an answer needs checking. Generic prompt lists rarely survive contact with real work.

Upcastr trains teams on their own tasks and documents. Participants learn repeatable ways to brief an AI assistant, improve its output, protect sensitive information and apply human judgement. We can cover one product or help you decide how Microsoft 365 Copilot, ChatGPT and Claude fit different needs.

Useful skills from day one

Participants practise on relevant tasks such as drafting, analysis, meeting follow-up, research and document review.

Safer everyday use

Teams learn what information should not be entered, how to verify output and when to escalate or stop.

Stronger adoption

Champions, reusable workflow patterns and follow-up support help good habits spread beyond the workshop.

Choose a format

  • Executive briefing on opportunity, risk and governance
  • Team fundamentals workshop for Microsoft 365 Copilot, ChatGPT or Claude
  • Hands-on workflow lab using your real business scenarios
  • Role-based sessions for operations, sales, service or leadership
  • Prompt and workflow playbook tailored to your organisation
  • AI champions and adoption program with follow-up coaching

Common use cases

Drafting and rewritingResearch and synthesisMeeting preparation and follow-upSpreadsheet and document analysisInternal knowledge workRole-specific workflow design

How we work

From problem to working change

1

Choose the jobs to improve

We identify common tasks, current skill levels, approved tools and the rules participants need to follow.

2

Learn by doing

Short explanations lead into guided exercises, comparison of outputs and practical feedback.

3

Embed the habits

Participants leave with reusable patterns, verification checks and a clear path for questions and continued learning.

Questions about AI training for SMEs

Which product should our SME use?

It depends on your existing software, security settings, workflows and the kind of work people need to complete. We can train the product you have already chosen or run a practical comparison to inform that decision.

Is this suitable for complete beginners?

Yes. Sessions can start with the fundamentals and progress to role-specific workflows. We tailor the pace and exercises to the group rather than assuming prior AI knowledge.

Can you cover Microsoft 365 Copilot, ChatGPT and Claude in one program?

Yes. A combined program can explain where the products overlap, where their working contexts differ and how your organisation wants staff to choose between approved tools. Upcastr is independent and does not imply certification or endorsement by these vendors.

Can training include our AI policy and sensitive-data rules?

Yes. We can incorporate your approved-use policy and practical scenarios. If you do not yet have a policy, our AI strategy service can help define one.

Talk to us about AI training for SMEs

Tell us where work is slow or repetitive. We will help you decide whether AI, automation, training or a simpler fix is the right response.

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No obligation. Start with the problem.